Terms & Conditions
Terms and Conditions
Our main trading address is: H.M.Graphics and The White Room Gallery, 111 Regent Street, Royal Leamington Spa, Warwickshire, CV32 4NU.
Our VAT number is 799733062.
This website is owned by H.M.Graphics and The White Room Gallery.
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.
- If you sign up to our newsletter we may use your email address to send you information about products or services.
- You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.
Cookies & Monitoring
- Strictly necessary cookies - These are cookies that are essential to the operation of our website.
- Analytical/performance cookie - These cookies allow us to recognise and count the number of visitors to our website.
- Functionality cookies - These cookies are used to recognise you when you return to our website.
- Targeting Cookies - These cookies record your visit to our website, the pages you have visited and the links you have followed.
We may monitor traffic to our site and collect the following information:
- The IP address of your computer.
- The referring website from which you have got to our website from.
The reasons for this are:
- To make ongoing improvements to our website based on this data.
- To see our most popular sources of business.
Disclosure of Personal Data
We will not disclose your personal data to any third party unless:
- In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.
We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.
Prices are as stated on the website and are subject to change at any time without notice.
In the event that a H.M.Graphics and The White Room Gallery item is mistakenly listed at an incorrect price, H.M.Graphics and The White Room Gallery reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. H.M.Graphics and The White Room Gallery reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, H.M.Graphics and The White Room Gallery shall issue a refund in the amount of the incorrect price.
All artwork dimensions listed on the website are intended to be as accurate as possible. However, sizes can vary from print to print. Please do not purchase pre-made frames in advance of receiving an artwork. we cannot be held accountable for any costs incurred.
H.M.Graphics and The White Room Gallery are not responsible for parcels damaged during shipping.
H.M.Graphics and The White Room Gallery are not responsible for international duties or taxes. All international duties and taxes are the responsibility of the purchaser.
Intellectual Property Rights
The rights in the designs and content of this website are owned by H.M.Graphics and The White Room Gallery. You may not copy, reproduce, modify, distribute, display, post or transmit any part of this site without permission. All trademarks, product names and company names or logos featured on this website are the property of their owners.
Right to Cancel
You have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
All refunds will be processed in GBP. We cannot be held accountable to changes in exchange rates.
All notices you send us must be sent to the contact details on this site. We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee's.
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.